Very very very disappointed after seeing them for going on 4 months, bills start plus financing 2x's before I have a satisfactory product. Cancelled on twice by them last minute. Stretching my satisfaction out even further. I ended up just walking out tonight after an hour and a half of my time with only tops 10 minutes appointed to me. Ridiculous!! I want my my 3019.00 now 3095$ worth of satisfaction!!! Not excuses!!!
The Washington, MO Aspen Dental office has THE BEST staff I have EVER experienced. My service was so fast! They always made sure there was time for me and treated me like I was the only patient they had. Even if one of the employees didn't have to tend to me, they still stopped in to say hi and ask how I was. Dr. A is the BEST dentist. The BEST. I will never go anywhere else or see any other dentist. She pulled my teeth and put in an u per denture and it looks SO GOOD! Joe made my denture look so nice that you can't tell they aren't my real teeth! Dr. A did such a good job that I am healing beautifully without problems. I was already tackling solid food on day three because she did such a good job that I was comfortable enough and strong enough in the healing process to handle some of it. They're explanatory, non-judgemental, and just great people to have in your life, in general. I trust them for my oral care and the oral care of my family and YOU NEVER HAVE TO WAIT! Thank you to that team of professionals!
I have overall good oral hygiene, but just recently got insurance. I went in just as a check up and preventative care. I had zero pain in my mouth before my visit. I went in and was told I needed fillings on both sides of my mouth. The fillings got done quickly but I had lingering pain whenever I would chew. Dr. Lowe said it was just a high spot. I went in on several occasions over the next 3 months, with him grinding down "the excess" each time. The drill he used always seemed to behave oddly, according to him. The pain never subsided. Finally at the 3 month mark he decided to take X-rays again, but didn't see any problem. He would constantly talk down to me, and use the same tired explanation that I was just grinding my teeth while I sleep. I waited another couple weeks and called again wanting a solution (I'd only been able to eat very soft foods like yogurt or at most hamburger this whole time). He prescribed me antibiotics and said if that didn't work after a week he would have to send me off to get a root canal. He basically was tired of dealing with me. So after a week, the pain didn't stop so I made an appointment with another facility. In 30 seconds the doc identified that Lowe had completely missed a cavity on the bite surface of one of the teeth (Which is all the more infuriating with how often Lowe was working in my mouth and never saw this.) And a follow up X-ray revealed the other tooth's filling stuck out noticeably from the side of the tooth, trapping stuff in it and probably missing a cavity underneath. Because I had the teeth filled already, my insurance would no longer cover the fix to Dr. Lowe's negligence. So I will have to pay out of pocket. Dr. Lowe is a butcher and I would stay far away from this dental corporation.
Got us in within hours. ESPECIALLY the sweet lady that helped us. Staff was amazing. Dentist was kind and quick. Highly recommend this place. Dentist office isn't always people's favorite place. But they were gentle and amazing.
Been going for a couple of years and have had very frustrating experiences from never having the same dentist to billing problems to them messing up a crown and having to refund me, which I like to have never received. Then my husband went in for a filling and they insisted the filling was in another tooth, plus this was also a different dentist. My husband walked out since they were going to fill the wrong tooth. They have too many dentists who don’t know what the other is doing.
Aspen Dental is a US Dentist based in Washington, Missouri. Aspen Dental is located at 3155 Phoenix Center Dr, Washington, MO 63090, USA.
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